If you are experiencing problems with the operation of the App or the Admin system please consider looking at the following points.

  • Have you got good data or Wifi coverage?
  • Log out of the App and log back in.
  • Is your phone Android V5.0 or higher or Apple IOS 8.0 or higher? If not the App will not work or install on the phone.
  • Have you got the latest update to your phones operating system installed?
  • If it is a password problem please contact your organisations admin to ask them to reset it for you, you will be sent an e-mail that you will need to action within 1 hour of receipt so you can change your password.
  • If there are other issues with using the app please contact The Mission to Seafarers at providing details of the problem.

The Mission to Seafarers